FAQ

Nine Questions to Ask Your Sunroom Contractor

Considering a new sunroom?

You’re not alone. Adding a sunroom is one of the most popular and most practical home improvement projects. Once you’ve decided to build a sunroom, the next problem becomes finding the right contractor to do the job. Here are nine suggestions that can help you navigate through the maze of companies so you can find one that you trust to build your dream room.

1. Do they have a State Contractor’s License?

Understanding local and state building codes and permit processes may be critical to the success of you project. A sunroom contractor with a state license will likely have demonstrated an expertise in those areas. Also a background check is usually required before a company gets one. Make sure the sunroom company or contractor is bonded and has worker’s compensation insurance to protect you from potential liabilities or damage to your home.

2. Do they have what you really want?

Does the sunroom company or contractor offer the type of sunroom you really want? Are they able to do an insulated sunroom you can use all year? How about a solarium? Or will they do an English-style conservatory? You don’t want your sunroom to look like an afterthought. Your sunroom will be a permanent part of your home and you want it to look that way. No matter what type of sunroom you want, make sure they show you photos of actual jobs they have completed so you know they’ve done it before.

3. Do they have custom design and build capability?

And while you’re asking about the different styles of sunrooms they build, be certain they can design and manufacture your chosen sunroom style so it will blend with your home. To meet required dimensions, many sunroom companies and contractors use standard sized-doors, windows and opaque filler materials and knee-walls that will obstruct your view of the outdoors and will detract from your home. Find a company that can provide floor-to-ceiling and wall-to-wall glass for a high-quality custom sunroom look. The point of a sunroom is to provide you an outdoor experience with indoor comfort. If you can’t see outdoors, you’ve defeated the purpose of the sunroom.

4. Do they have customer references?

Make sure you deal with a sunroom company or contractor who has a track record. Check with former customers to get a sense of how the project went and how satisfied you’ll be when it’s finished. –Make sure you ask about the entire experience, not just the final product. If possible, arrange a visit to see if the sunroom is one you’d be proud to own. Little things mean a lot. Companies who don’t return calls promptly could spell difficulty in communicating if a problem arises during the job.

5. Do they have prominent association memberships?

Belonging to groups such as the National Sunroom Association or Better Business Bureau says a lot about whether the sunroom company or contractor you choose cares about its customers and it’s ongoing reputation and skill. The National Sunroom Association (NSA) is a good resource for sunroom companies that have lots of experience as well as those still perfecting their craft. The NSA’s mission is to help all sunroom companies reach and maintain the industry’s highest standards.

6. Do they have engineering support?

If you’re thinking of a sunroom design that is unusual, or if the existing structure of your home makes adding a sunroom challenging, the company should have an engineer on its staff that understands sunroom technology. A professional engineer can create a design to submit to the local permit authority that will be certified to meet required codes.

7. Will they present a written contract?

As unfortunate as it may be, you can’t do business on a handshake anymore. You really need a contract. Make sure the contract spells out when, where, what, how much and by whom. Most sunroom companies and contractors will subcontract certain tasks such as concrete, electrical, or plumbing work and you need to know beforehand what is included in your quote, who is responsible as well as what is not included.

8. Will they commit to a reasonable timetable?

Your sunroom contractor should be will to provide an estimate on the time it will take and how soon your new sunroom will be ready for occupancy. Most established sunroom companies and sunroom contractors can construct a customized sunroom for you in as little as five days after permitting and foundation preparations are complete. Of course larger or more complex projects may require more time.

9. Is there a good warranty?

Your sunroom will be comprised mostly of glass so pay close attention to how glass damage is covered in the warranty, especially if you have insulated glass with an inert gas barrier. If the gas escapes, the insulation is no longer effective. Warranties are a good thing of course, but if the sunroom company or sunroom contractor you select goes out of business, the warranty is worthless. Make sure you go with a solid company as discussed in 0000001, #4 and 0000005.